Write to kalitaventures@gmail.com. One person reads that inbox, usually within two working days.
It helps to include your device model, your iOS version, and what you tapped just before the problem.
Common questions
- I bought Pro and it is not unlocked.
- Open the paywall and tap Restore Purchases, signed in to the Apple Account you bought it with. If it still does not appear, email us with the date of purchase.
- How do I cancel the yearly subscription?
- Settings → your name → Subscriptions → DartScore. Cancel at least 24 hours before it renews. Deleting the app does not cancel it.
- Can I get a refund?
- Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.
- Is my history backed up?
- Only by your own device backup. Your games and stats are kept only on the device, so if you delete the app the history goes with it.
- Can I move my history to a new iPhone?
- Restore the new device from a backup of the old one. There is no account to sign in to, so there is no other route.
- The checkout suggestion looks wrong.
- Tell us the exact score, the number of darts left and which out rule you were playing (double out, straight out, master out). That is enough to reproduce it.
- Can I play on iPad?
- Yes. The same purchase covers iPhone and iPad on one Apple Account.
- My language is not listed.
- The app follows your iOS language when it is one of the 34 it speaks, and you can also pick one by hand in Settings. Tell us which language is missing and we will look at adding it.
Report a bug
Email kalitaventures@gmail.com with what happened, what you expected, and the steps to make it happen again. Screenshots are welcome.